ORDERS
Q. hOw Long will my order take?
A. Turn around times depend on what type of order you placed. If you feel like it’s been to long without an update just reach out to us and we’ll update you on our process asap.
Q. How do i know if my artwork is approved?
A. We’ll contact you with a confirmation email. If the artwork is not ready we’ll inquire if you’d like us to prepare it for you.
Q. Will i get shipping info?
A. Yes. Unless you set your order for pick up or local delivery.
Q. what’s the dogs name?
A. Kova
Q. SCREEN PRINTING VS DIGITAL PRINTING, What’s better?
A. They both have their ups and downs. I’ll explain later.
Q. What’s this REFERRAL program?
A. Basically, if you send us more customers. We’ll give you a percent of the sale. Welcome to the team.
ARTWORK
Q. How do i know if my artwork is approved?
A. We’ll contact you with a confirmation email. If the artwork is not ready we’ll inquire if you’d like us to prepare it for you.
Q. what is bleed? Do I Need IT?
A. Bleed is necessary so you don’t end up with your graphic not fulling covering your product. If you don’t add it we prob will for you.
Q. SUBMITTING ARTWORK What file type should I SEND?
A. Vector based art (if possible) Common vector file extensions (.ai, .pdf, .eps). Outline Fonts: Make sure any font (type) used is outlined. Your computer uses font files so you can type any letter but if you email it we will not be able to see the font you intended. Submitting Raster Art: (jpg, tif, gif) Artwork must be submitted at actual print size with a file resolution of 150-300 dpi (dots per inch).
Q. Can you Recreate Art?
A. If the customer does not have the required art necessary to create a clean print, small & low resolution images, or scanned art (from a business card for example), our art department will need to recreate the file in the proper format so we can create a quality screenprint. Our art fee is $35/hr. Time varies depending on the art. Email artwork to a salesperson and we can get an estimate to you on how much time will be required to recreate your artwork.
Q. what is CMYK?
A. Cyan, Magenta, Yellow and Black. It’s a 4 Color process that we use in digital printing to print everything.
(4/0) Means a full color print on one side. (4/1) Means a full color print on the front and a 1 color print on the back.
(4/4) Means a full color print on both sides. (5/0) Means a full color process and added foil layer, the same for (5/5) would mean full color and foil on both sides.
Q. What is a SPOT COLOR?
A. In offset printing, a spot color or solid color is any color generated by an ink (pure or mixed) that is printed using a single run, whereas a process color is produced by printing a series of dots of different colors
Q. What is a PMS NUMBER?
A. When creating art use PMS spot colors. Pantone® is a universal color matching system used all over the world and helps printers to match the exact colors you design with. Most design programs have color swatch toolboxes that allow you to design with Pantone® Colors.
Q. What Does Cut Contour mean?
A. It means you want it cut to a custom shape. Please clearly label your cut line on your artwork or make it a Magenta Hairline Outline.
OTHER
Q. What Is LAMINATE?
A. It’s a clear plastic to protect the print from damaging UV rays. It will help the print from fading.
Q. where are you located?
A. Sayler Park, The Midwest, ‘Merica
Q. Vector Vs BitMAP / JPEG
A. Vector artwork is preferred because it will not pixelate when we blow it up.
Q. What is Vector?
A. Vector is a digital art format that comprises a series of mathematical equations which create and reproduce sharp crisp lines and colors no matter how large or small an image is reproduced. It is the preferred art file for creating shirts, because what you send to us is exactly what you will get back and it is a simple format for preparing and printing files.
Q. What is RASTER ART?
A. Monitors display images as pixels or a grid of small dots. The more pixels or dots per inch, the more detailed an image. Raster art must be sent at higher resolutions (300 dpi) to avoid the risk of your images appearing to be jagged when enlarged or details disappearing when the art is reduced.
Q. What is dpi?
A. In printing, DPI (dots per inch) refers to the output resolution of a printer or imagesetter, and PPI (pixels per inch) refers to the input resolution of a photograph or image. DPI refers to the physical dot density of an image when it is reproduced as a real physical entity, for example printed onto paper. A digitally stored image has no inherent physical dimensions, measured in inches or centimeters. Some digital file formats record a DPI value, or more commonly a PPI (pixels per inch) value, which is to be used when printing the image. This number lets the printer or software know the intended size of the image, or in the case of scanned images, the size of the original scanned object. For example, a bitmap image may measure 1,000 × 1,000 pixels, a resolution of 1 megapixel. If it is labeled as 250 PPI, that is an instruction to the printer to print it at a size of 4 × 4 inches. Changing the PPI to 100 in an image editing program would tell the printer to print it at a size of 10 × 10 inches. However, changing the PPI value would not change the size of the image in pixels which would still be 1,000 × 1,000. An image may also be resampled to change the number of pixels and therefore the size or resolution of the image, but this is quite different from simply setting a new PPI for the file.
For vector images, there is no equivalent of resampling an image when it is resized, and there is no PPI in the file because it is resolution independent (prints equally well at all sizes). However, there is still a target printing size. Some image formats, such as Photoshop format, can contain both bitmap and vector data in the same file. Adjusting the PPI in a Photoshop file will change the intended printing size of the bitmap portion of the data and also change the intended printing size of the vector data to match. This way the vector and bitmap data maintain a consistent size relationship when the target printing size is changed. Text stored as outline fonts in bitmap image formats is handled in the same way. Other formats, such as PDF, are primarily vector formats which can contain images, potentially at a mixture of resolutions. In these formats the target PPI of the bitmaps is adjusted to match when the target print size of the file is changed. This is the converse of how it works in a primarily bitmap format like Photoshop, but has exactly the same result of maintaining the relationship between the vector and bitmap portions of the data.
TLDR: Dots per inch. Basically make sure it’s 300 because 72 will be crappy and pixelated when we blow it up.
Q. Why do i need to convert my text into curves?
A. Because you do. Please just do it. or Send all the fonts with the artwork.
Q. GLOSS VS MATTE?
A. One is shiny the other isn’t.
Q. Can i get a banner ?’x ?’ size?
A. Absolutely! We can make banners from as small as 1’ x 1’ and as big as 16’ x 150’. Contact Us for a custom size banner.
Q. can i sell my stuff on your site?
A. Of Course! Just get in touch with us and we can give you the details.
Q. How do I Install a Vinyl Decal?
A. We have a Guide you can download right here. <—- or we will soon.
For now. 1. Rub Paper Backing. 2. Peel Off Paper Backing. 3. Stick To Surface. 4. Rub Firmly Over Area. 5. Peel Off Transfer Tape Carefully.
Q. I need something but i can’t find it on the site, do you provide that?
A. Most Likely, If you can think it we’ll find a way to print it. We just don’t have all our options online yet.
Q. Screen Printing VS Embroidery
A. Embroidery is the method of reproducing your logo or desired branding via threads stitched directly onto the apparel by a person or machine. Your logo is digitized so that a computer program can relay the exact image onto your garments. Screen printing uses ink to apply an image directly to the apparel using inkjet technology. This direct-to-garment screen printing involves layers of mesh screens and stencils to apply the logo without adding an extra layer of texture. Dollar Differences The difference in price is dependent on many factors such as positioning of the logo, number of colors needed and the quantity of garments that are being customized. Embroidery tends to require a flat set-up cost that is not dependent on the number of colors needed for the logo. However, screen printing is color dependent, where the set-up charge includes additional screens for each color needed. Embroidery usually has a slightly higher cost per garment, so large quantity orders may be more affordable with screen printing. Some companies do not have set-up charges on repeat orders when done through embroidery, but there are charges on repeat screen printing orders. Which Method has the Best Results? The choice of embroidery versus screen printing greatly depends on the garment that you are customizing. Embroidery is the typical method used on professional apparel, polo shirts, caps and hats to produce the best finish. Screen printing is preferred for sweatshirts and t-shirts of virtually any material. Many people are more impressed with the quality of embroidery because it is long-lasting with the right care. With screen printing, the imprint may eventually garner some wear without proper washing care.
Q. Screen printing vs. Digital printing (Apparel)
A. We Offer two different methods of printing, in order to provide a process that best suits your artwork. We offer traditional screen printing for the majority of our products, as well as digital printing on selected items. Screen printing involves creating a stencil (printers call this a "screen"), and then using that stencil to apply layers of ink on the printing surface. Each color is applied using a different stencil, one at a time, combined to achieve the final look. Digital printing is a much newer process that involves your artwork being processed by a computer, and then printed directly onto the surface of your product. Digital printing is not a heat transfer or appliqu'e, as the ink is directly adhered to the fabric of your shirt. Each printing process has its strengths, and our artwork team will weigh these when deciding which to use for your design. Screen printing is the best option for designs that require a high level of vibrancy, when printing on dark shirts, or for specialty products. The ink in screen printing is applied thicker than digital printing, which results in brighter colors even on darker shirts. The fact that these products are printed by hand also allows for unique products like water bottles, koozies and mugs, as the printer can manually handle curved or uneven surfaces. The minimum order quantity on screen printed items exists because of the extra materials and labor time associated with this printing method. Digital printing is best used for items that require high amounts of detail, and orders of a smaller quantity. The fact that the digital printer does not use screens allows for a photographic print, with much more detail than traditional screen printing. As the ink is applied thinner (to achieve such detail), digital printing is best used on lighter colored shirts to allow the design to shine through. The fact that the design is processed and printed digitally allows for a quantity of one, since there are no screens or physical setup.
Q. What Is A Halftone?
A. The simplest way to define halftones is the use of a series of small dots to emulate printing lower/lighter percentages of a color. “Halftone is the reprographic technique that simulates continuous tone imagery through the use of dots, varying either in size, in shape or in spacing.” The best way is to describe halftones is to show you. This is a pic of a white arrow with a gradient on a black background. The left arrow is what you would see in your virtual proof as it is displayed on your computer monitor. The right arrow is how it will look printed with halftones.
Q. What is an Underbase?
A. Under basing is achieved when a white ink is used to print a base for a bright color to be visible and true to its desired color on a medium to dark colored garment. Click here for more info. Also here for additional info.
Q. What is trapping?
Q. Fabric vs Vinyl Banners?
A. If you’re hanging a banner for long-term outdoor use, vinyl is the right choice for you. It’s more durable, and the colors are much less likely to fade in the sun or be washed out by the rain. You can keep a vinyl banner flying for a year or more, and it will keep looking great! However . . . For short-term outdoor use, fabric banners can be a great option. Yes, you’ll have to get them in out of the rain, but they give you a softer look for graphics and they look FANTASTIC waving in the wind. If your banner will be used indoors, fabric gives you that same great soft look, and they really look great flowing down from the rafters. They absorb light more efficiently, so even fluorescent lights won’t dampen their spirits. However . . . Vinyl banners have more vibrant colors, and they can look great indoors. Sometimes that “slick” look is just what you want, and the reflected light can really make your banner stand out.
Q. How’d you get the print on here?
A. We use many different types of imprinting methods here’s a few we use the most.
Full-Color Imprint Our reliable full-color imprints consist of an eco-solvent print on heat transfer material. By printing on the transfer material, we can produce a wide range of colors and even accurately replicate PMS colors. Full-color imprinting on dyed polyester is ideal for table throws, event tents, seatbacks and more.
UV-Cured Ink We print on the surface of the media with ink that is then cured using UV lights. This process creates an extremely durable print finish. UV-cured ink printing is excellent for rigid substrates and outdoor applications such as vinyl banners. Latex Ink Latex ink is extremely durable and versatile, offering great color and detail at high resolutions. It resists fading from sunlight better than any other process, and it prints on most types of flexible media, including vinyl banner material. Latex ink is great for retractable banner films and fabrics.
Paper-Transfer Dye Sublimation Paper-transfer dye sublimation is a great way to print photorealistic images to fabric. Aqueous ink is imbedded into a layer of coating on the transfer paper, which is then applied to polyester fabric. With heat and pressure, the ink permanently becomes part of the fabric. Dye sublimation is ideal for table throws, flags, fabric displays, event tents and more.
Direct-to-Fabric Dye Sublimation With this print method, aqueous ink is applied to specially coated polyester fabric. The ink is then sublimated into the fabric with heat, so the ink reverts back to a liquid state to permanently become part of the fabric. Our direct-to-fabric technology produces imagery that rivals the quality of paper-transfer images. Dye sublimation is ideal for table throws, flags, fabric displays, event tents and more.
We also do Engraving, Embroidery, and many other things depending on the product you selected.